Prescot & Whiston Community Advice Centre
About Us
Welcome to our Centre....
Since our opening on 10th June 1985 the Prescot and Whiston Community Advice Centre has had 2 main aims:
* To identify and serve the needs of the local Community through the provision of a free and impartial Welfare Rights service.
* To campaign with and on behalf of the local Community against any proposition by Government or other body which would prove detrimental to the well being of any section of that Community and to campaign for improvements to services, benefits living conditions etc which will enhance the lives of our community members.
We are a registered charity and as such offer a completely free service to all members of the public who reside or work in Knowsley. Unfortunately, we are unable to see clients who do not reside or work in the Borough of Knowsley.
We are a TUC affiliated Welfare Rights Advice Centre based in Prescot Town Centre on Merseyside. We are part of a network of TUC advice centres' that are located throughout the country.
Our Centre is located within an open-plan multi-agency office above the museum and library in Prescot Shopping Centre. Full disabled access is available.
The Centre provides a free and impartial welfare rights service including benefit advice, assistance with benefit applications and help with Social Security appeal tribunals to those who reside or work in the Borough of Knowsley.
We are also a Knowsley foodbank agent. As a registered foodbank agent we hold vouchers, which we can give to an individual or family in crisis. On receipt of a voucher the client can take it to a distribution point. They can then exchange the voucher for a supply of food items (enough for 3 days). For more information please contact us.
Our contact number is 0151 443 4639 and we are open Monday to Friday, 10am to 5pm.
Opening Hours
General Benefit Advice – Our ‘drop-in’ service is currently not in operation, however, we are offering client’s appointments for benefit checks and general benefit advice. Some queries can be dealt with via the telephone so please give us a call to see if you need an appointment or if we can help you over the telephone.
Benefit Forms – We offer help completing DWP forms such as Disability Living Allowance, Personal Independence Payment, Employment and Support Allowance, Attendance Allowance, ESA, Universal Credit to name but a few.
If you require help completing benefit forms please contact us on 0151 443 4639 or email us admin@prescotadvice.org to book an appointment.
Appealing – If you feel that you need to appeal against a benefit decision, please contact us and we will be happy to guide you through the review/appeal process.
How To Find Us...
We are located in Prescot Shopping Centre on the first floor within Prescot Library and Prescot Museum. We are based upstairs on the mezzanine floor. All visitors need to report to the reception desk in the Library.
Parking – Prescot Shopping Centre, Aspinall Street
There is a free two level car park available with designated disabled spaces for those who hold a blue badge via Aspinall Street, Prescot.
Our office is accessible via stairs and a lift through the red doors on the car park. You can also get to our office via the shopping centre on the first floor.
